Debt and Money Advice
The National Debtline
Free debt advice and debt management plans
A national charity offering free advice about business debts, cashflow problems and personal debts.
Self help guidance
Gov.uk provides guides to benefits,including claim forms and details of how to claim
Benefits for people suffering with mental Health
Check what you may be entitled to.
A guide to financial support as a carer
Information from the housing and homelessness charity Shelter on housing rights
Are you a social housing tenant?
Get online information from your landlord:
Catalyst Housing Association: https://www.chg.org.uk/
GreenSquare Housing Group: https://www.greensquaregroup.com/
A2 Dominion: https://www.a2dominion.co.uk/
Oxfordshire District Councils
Oxfordshire Domestic Abuse Helpline
The Oxfordshire Domestic Abuse Helpline can provide support and practical information for adults affected by domestic abuse.
Tel : 0800 731 0055
Monday to Saturday 10am-4pm free phone and will not show on the telephone bill
Rights of Women
Information on women’s legal rights, including free and confidential telephone advice.
A national charity giving free, confidential help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales.
Victim Support line 0845 30 30 900
A national domestic violence charity
UK Visa and Immigration
An agency of the Home Office
A local charity supporting refugees, asylum seekers and immigration detainees in Oxfordshire.
Turpin Miller Solicitors
Solicitors in Oxford specialising in immigration work
A charity that provides information and advice for working parents and carers on their employment rights and in work benefits. There is a free helpline for parents – 0300 012 0312
Oxfordshire Family Mediators
Oxfordshire Family Mediators provide expert mediators to help adults and children find solutions when relationships breakdown. For eligible individuals, legal aid is still available for mediation. Telephone contact details for mediators are available through the website
An independent charity providing confidential relationship counselling in Oxfordshire. You will be asked to pay a fee, but they will see anyone regardless of their ability to pay. Phone 01865 242 960.
Gov.uk has a consumer rights section that contains information on your rights and the law.
Citizens Advice Consumer Service
The Citizens Advice consumer service can tell you what your rights are and offer advice about how to make a complaint.
Telephone: 0808 223 1133
Monday to Friday, 9am to 5pm
For Telephone Advice
All Oxford City residents
All Oxford City residents can contact us for telephone advice on 01865 744165
Monday to Friday 9am - 5pm
Residents outside of Oxford City
Residents outside of Oxford City requiring advice should contact the Oxfordshire Specialist Advice Service on 01865 410660
Oxfordshire Welfare Rights
Our Consultancy Telephone Service (for agencies only) is available:
Tuesday 10am - 1pm
Wednesday 10am - 1pm
Thursday 10am - 1pm